Jennifer Conway
Studio Technician, KRON4
Jennifer Conway is the kind of broadcast professional who has worked every side of the control room — and knows what goes wrong at 6am before the director even picks up the phone. With 25+ years of live television experience spanning CNN, Turner Broadcasting, DirecTV, and Globecast, she has operated cameras, audio boards, teleprompters, graphics, and master control systems across some of the most demanding live environments in the industry: breaking news, NBA playoffs, NASCAR, WWE, Stand Up to Cancer, and 24-hour news cycles. What makes her stand out is the sheer breadth of her operational footprint — she has sat at the assignment desk, voiced on-air, switched live events for major networks, and managed over 300 active TV and radio services simultaneously in a TOC environment. She holds a Bachelor's degree in Radio and Television Broadcasting from San Francisco State University — the very market KRON4 serves — giving her both the academic foundation and a genuine connection to Bay Area broadcasting. Jennifer is a press-on-regardless operator who has built her career on keeping live television on air, no matter what breaks behind the scenes.
Experience
TOC/OTT Operator
05-2023 — 12-2025Globecast · Westlake, CA
- Managed and troubleshot over 300 simultaneous television and radio services — including the Hallmark Network and MavTV — in a high-stakes transmission environment where any undetected outage reaches millions of viewers.
- Monitored circuit integrity across a massive service portfolio, identifying and escalating signal issues before they became on-air incidents.
- Set up and executed daily live feeds for WNBA, NBA, and WWE programming, coordinating transmission logistics for major sports and entertainment broadcasts.
Video Operations Specialist
05-2013 — 07-2020DirecTV · El Segundo, CA
- Served as Master Control and Live Events Operator for The Audience Network, switching live daily programming including The Dan Patrick Show, The Rich Eisen Show, and Big Sky Football.
- Operated live broadcast for Stand Up to Cancer, a high-profile multi-network simulcast requiring flawless real-time execution across channels.
- Maintained live operations standards across a range of production types — from sports to talk to telethon — demanding rapid adaptation of technical approach for each format.
Master Control Operator
03-2012 — 05-2013Encompass Digital Media · Los Angeles, CA
- Operated master control across more than 100 distinct broadcast feeds, managing playout and live event switching for multiple networks simultaneously.
- Adapted rapidly between network standards and technical configurations, building the troubleshooting instincts that come from managing high-volume, multi-client broadcast environments.
Senior Broadcast Coordinator
04-1998 — 11-2011Turner Broadcasting · Atlanta, GA
- Created and edited hot starts and squeeze graphics using Avid for TNT and TBS, shaping the on-air presentation of two major cable networks.
- Switched live events for TNT including NBA regular season and Playoffs, NASCAR, and WCW — managing real-time technical decisions on broadcasts watched by millions.
- Operated in a fast-paced control room environment over 13 years, developing deep familiarity with the precision and pressure of premium live sports production.
Master Control/Video Journalist
08-1996 — 04-1998CNN Headline News · Atlanta, GA
- Operated as both Master Control Operator and Video Journalist for a 24-hour live news network — running camera, teleprompter, audio board, graphics, and fonting, often within the same shift.
- Built foundational skills in live news production under the relentless pace of continuous broadcast, where equipment failures and breaking stories arrive without warning.
Production Assistant
11-1995 — 08-1996CNN America · Atlanta, GA
- Worked the assignment desk, conducted on-air guest interviews, and supported local and remote shoots — earning an early, hands-on understanding of how a national news organization operates from story idea to broadcast.
Education
Bachelor of Arts
Radio and Television Broadcasting
- Degree in Radio and Television Broadcasting — directly aligned with professional live broadcast career spanning 25+ years.
- Additional training in Final Cut Pro X 10.2 and Screenwriting with Final Draft.